Vista ridge nursing home

The review data below is based on information provided from online reviews and information provided by Medicare.

The overall rating takes into account multiple factors including health ratings, staffing, fines, quality and penalty information. If I could give this facility and employees who are extremly lacking in any kind of training a negative "star", I would. Let's start with the Director - will absolutly NOT listen to any needs or concerns of the patients family or do what is in the best interest for that patient.

Next, the head nurse - not sure how she got this role since her license can't be found and she out right refuses to follow doctors orders. Next, the facility's head counselor who only complains about trying to catch up with emails after being out so long.

Lastly, the so called staff, who, the head counselor states "we have to hire them off the street". They are supposed to check on your loved ones at least every 1 to 2 hours - that doesn't happen.

If you have a loved one that can't feed himself or even drink from a cup - too bad. He will lay there in his bed full of urine all day and all night continuing to be malnourished and dehydrated until you, a family member complains so much to have it taken care of. Oh, and forget about rotating your loved one or getting them any kind of special mattress, even when the doctor orders it. The head nurse won't do that until the bed sores are so bad they have to be bandaged. If you want your love one to die sooner than later - then put them here.

By the way, they are not BBB accredited - no surprise there! We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. Use of them does not imply any affiliation with or endorsement by them. During the night, I started bleeding huge amounts of blood, and I could not get the nurse to come down.

It was terrible. I would never go back there again. It was very old-fashioned. They are very caring and compassionate. The facility is clean and there is always something going on for the residents. I appreciate the way that the families are included in dinners and activities.

I am a friend or relative of resident 5 5 1. Linda Close to home. Caring staff, clean most of the time. Need more help in the laundry room. Fun activities. I like Vista Ridge because they are always placing the resident first. Love the trips to the movies. Love bible study each Monday afternoon. I am a friend or relative of resident 5 4 1. Billye's Daughter I'm sure our concerns mirrored those of most when, in January of , my Mom became a resident of Vista Ridge What we've seen in this year and a half is that Mom is safe, well cared for, engaged in her daily living, and happy.

She volunteered just yesterday that she has not yet met a Caregiver at Vista Ridge whom she doesn't like. I can echo that sentiment as a daughter who visits almost daily.

Medical care is attentive and competent, as is the therapy given. I believe this type of attitude contributes to the happiness of residents. Vista Ridge also has an active and caring Activity Director whose loving and cheerful ways go far beyond just the activities themselves to making a happy environment.

Not to seem a total Pollyanna, my Mom's mind is not always great, and when her dementia is "flowing," she's not any happier at Vista Ridge than she is even to be alive at this advanced age. Even during these times, though, she is supported by the staff at Vista Ridge, as am I.

These are the hard times, and I more than appreciate the support. Also, what concerns we've had over these months, small though they've been, have been promptly and efficiently handled.

Finally, I'm so very glad that Vista Ridge was suggested to us by one set of friends who had rehabbed there and another whose mother lived there for a time. I can't imagine having Mom anywhere else. She only needed to be somewhere where she could get physical therapy daily and have someone help her with restroom needs, meals, getting her medications, and wound care. Within four days at Vista Ridge, her feet were swollen due to being left for hours in her wheel chair after physical therapy, she is weak because they can't get her diet or medications right she has a swallowing disorder and needs her food cut small and well lubricated, with absolutely no bread.

She also needs low fat because she has a tendency to pancreatitus. Every single meal has included bread, and most of them have included a gelatenous, fatty country gravy over everything. I tasted the food, and it's horrendously salty to the point were I would not have been able to eat it and I normally salt my food.

We complain, they smile and say they'll fix it, but next meal, same problems. One medical technician actually threw the medication instructions at my mother because she dared ask whether her medications were correct because her blood pressure had gotten too low and she was dizzy There are some absolutely lovely people working at Vista Ridge, but they also have quite a few very lazy, verbally abusive people who would be more appropriate for flipping burgers than for being trusted with the welfare of our loved ones.

Not responsive to needs, neglectful 5 2 1. Claim Caring. Top Nearby Nursing Home. Great Facility! January 31, Do NOT allow your loved one to stay here! July 20, I would greatly recommend your loved one to admit. June 03, Rooms are dirty - cleaning is terrible Only a few caring staff Food is terrible Staff is slow to respond Communication is lacking Staff lies Staff steals Terrible experience with both parents.

December 24, You have to beg them to check in on the patients. November 06, A family member was recently in the facility. July 25, Much better than expected. June 22, My father spent over a month at this facility and I'm so pleased to share the great support we has a family received from the entire staff: Social Worker, Business Office, Therapist, Staff etc April 16, I was there for 14 days.

Due to COVID , many nursing homes have new procedures and changing if any visiting hours in place. Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions. They can be reached by phone at It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care.

You can learn more Here. Please note that the pricing above is the average billed to Medicare. Each person and case is unique.

The last time this data was collected they cared for at least 36 men and 63 women in a one year period that received Medicare benefits. This number fluctuates with each new resident. In our most recent data Week 50 - which ended on: May 2 they reported 0 new cases. Additionally, a Physical Therapist PT is available an average of 2. Additional Staffing can be viewed below. Read how FTE is defined. Administration 5. Therapist 1 OT Aide 0. Star ratings are often best used for basic comparisons and when deciding which facilities to visit.

However, nothing beats actually visiting the nursing home yourself when possible. Overall Rating : 5 stars. Health Inspection Rating : 4 stars. Staff Rating : 2 stars.